Nobody should lose work to voicemail
A dollar a day, and somebody always answers
Mo answers your line in English, Spanish or Mandarin, follows the caller when they switch mid-sentence, and books the job on your calendar. Your dashboard runs in Simplified Chinese too. $29 a month, capped, cancel anytime.
- What it costs
- $1 a day
- Billed
- $29 / mo
- Mo speaks
- EN · ES · 中文
- Contract
- None
How a call goes
Example threadBooked at 2:40 in the morning
Somebody wakes up remembering the thing they forgot to book. They will not leave a voicemail. They will text three places and go with whoever answers first.
Mo takes the call on the first ring at 2:40 in the morning, runs your intake, offers times you can actually make, and texts the confirmation before they put the phone down.
An example thread, written to show the shape of a call.
Hands full
25 scenesTwenty-five reasons the phone went unanswered. None of them are laziness. Tap any scene: every one has an easter egg in it.
Languages
Owner side includedShe follows you when the language changes
Callers open in English out of habit and drop into Spanish or Mandarin once they are actually explaining the problem. Mo follows mid-sentence. No "press 2," no transfer, no starting over.
Your side runs in your language too: the call log, the calendar and the rules you set. Need a language we don't list? Ask. It ships at no cost and does not change your tier.
- On the phone
- EN · ES · 中文
- Mid-call switch
- Automatic
- Cost to add one
- $0
Everyone translates for the caller. We serve the owner too.
The call log, the calendar, the rules — all of it runs in English, Spanish or Simplified Mandarin. Not just what the customer hears.
- Every call, written down and recorded
- Read the transcript or play the call back. Texts sit in the same log, in one thread.
- Out of office
- Set the dates. Mo tells callers when you are back and books them for after it.
- The rules are yours
- Hours, what counts as urgent, who gets rung, which numbers come straight through.
How she opens
"Thanks for calling Coastal Air and Heat. This is Mo. What's going on today?"
Or say it your way
- "Coastal Air and Heat, this is Mo. Are you calling about a repair or a quote?"
- "You've reached Coastal Air and Heat. Mo speaking, the automated line. How can I help?"
- "Coastal Air and Heat. This is Mo. Tell me what it's doing and I'll get you on the board."
YOUR BUSINESS NAME, YOUR WORDS. SAME GREETING IN ALL THREE LANGUAGES.
Who she answers for
A starter pack, not a menuEvery business ships with its own intake questions and triage rules, written the way that work actually gets talked about. Tap a trade to read its pack. Edit any of it in a minute.
Don't see your trade? Tell us what you do on the form and we write the pack with you before you go live. It does not cost extra.
HVAC pack
SHIPS EDITABLESELECTED
Mo asks these, in order
- 01Service address?
- 02No cool, no heat, noise, or a leak?
- 03What does the thermostat read right now?
- 04Anyone elderly, infant, or medical in the house?
- 05System make and rough age?
When she interrupts you
No heat under 45° or no cool over 85°, with anyone vulnerable in the house, rings you at any hour.
Add a question, reword it, or delete it. One list per service if you offer more than one.
Sole operator · 27M businesses
You're losing jobs when your hands are full
Mo answers, works out what they need, and books it while you're still under the sink. $29 a month. One saved call pays for the year.
Get on the listStaffed business · 6M businesses
Your front desk answers the same three questions forty times a day
Mo takes the overflow. Nobody misses a call, a text or a booking, and nothing gets reorganized. She picks up what your desk can't, and hands over anything real.
See a real threadPricing
No contracts · cancel anytimeWork out your own
$29 a month, on Solo
Invoice cap $99
Minutes, texts and the invoice cap are the whole business, not per person. Another seat is another person Mo can reach, on the same pot.
Overage only applies after your plan’s included minutes and texts run out, billed at $0.25/min voice · $0.03/segment text, both already shown above per tier.
Your bill cannot run away
Every tier has an invoice cap: $99 on Solo, $249 on Crew, $599 on Pro. That is the total, overage included. No asterisk, no tier where the promise stops.
What the alternatives cost
A human answering service bills by the call, so the bill moves with your call volume. Voicemail costs nothing and books nothing. Mo is $29, capped, and she books straight onto your calendar.
Included with every Mo
- Safety escape
- Gas, fire, injury: she recognizes it, ends the call immediately, and texts you.
- Never pretends to be a person
- She says she is automated every time anyone asks.
- Never asks for a card
- No card numbers, no SSN, no passwords, whatever a pack says.
- Spam gate
- Robocalls and sales calls do not reach your phone or your bill.
- Full transcript
- Every call and text, with a summary, in your language.
- VIP list
- Named numbers always come straight through to you.
- Inbound texts
- Same rules, same intake, booked in the thread.
- Reminders
- Confirmation on booking, reminder before the visit.
- Keep your number
- The one on the truck, the cards and the sign.
Crew dashboards
$10 per person / moA dashboard for each of your people
Anyone on your crew can have a link of their own for $10 a month. They see their day at the top and the rest of their week under it, in their own language, and nothing else: not your money, not your callers, not your settings.
Per person. It does not change your plan, your minutes or your cap.
Questions
01Does Mo answer in Spanish and Mandarin?
Both, and she follows a caller who switches mid-call or mid-text. No transfer, no starting over. Your call log, calendar and rules run in Simplified Chinese too, so the language works on your side as well as theirs.
02What if I need another language?
Ask us. We add it at no cost and it does not change your tier: voice, text and the dashboard.
03Is the dashboard available in Spanish or Chinese?
Yes. The call log, calendar and the rules you set run in your language, not just the calls Mo takes.
04Can I customize what Mo asks?
Yes. Add, reorder or remove questions per service, and preview exactly how it sounds before it goes live.
05Do I have to change my number?
No. You forward the number already on the truck, the cards and the sign. Keep it if you leave.
06What happens on a life-safety call?
Mo recognizes it and ends the call immediately so the line is free, without giving any instructions, and texts you right away. She never diagnoses and never books that call.
Get on the list
No cardStop sending money to voicemail
Tell us what you do, where you work, and what your customers need to know. We'll build your greeting, questions and hours with you. Then forward the number already on your truck and let Mo catch the calls you can't. More detail helps →
- 01Get on the list and tell us about your business.
- 02We build your call flow with you. You approve every word before it goes live.
- 03Forward your line. Mo answers the next call.